1、Business etiquette商务礼仪是商务活动中的礼仪规范。商务礼仪具有协调和沟通的功能,具有凝聚情感的作用。 Business etiquette is the business etiquette norms. Business etiquette is coordination and communication functions with cohesion emotional role. With the development of society, the business relations are getting wider and wider, in a varie
2、ty of business contacts gradually formed a code of conduct and guidelines, guidance on business conduct themselves in society, and as a code of society, coordinating human relations and human and social relations, so that people are friendly to each other, respect the others premise, compliance with
3、 the protocol norms, in accordance with the protocol norms restrain itself, it is easy for people to feelings of interpersonal communication. so emotional pool play to the role, and establish mutual respect, mutual trust, friendship and cooperation relations, in turn help the development of various
4、undertakings. Business etiquette is a behavioral science, and should seriously the systemic training. Due to geographical and historical background, the system between various kinds of differences True but reflects the aspirations of the same, and to abide by the norms and codes of conduct is consis
5、tent. Some Common Manners in the West你都知道些西方人的什么礼节呢？It is a great help for the person who is learning a foreign language to know some customs and manners for the people who speaks it, because the language is very closely associated with them. I will tell you some common western manners.1) Greeting T
6、he simplest thing to say is Good morning, Good afternoon or good evening. This greeting is given to one whom you know only slightly, or to any one you are passing quickly. How are you is usually used when you are not in such a hurry. No answer is expected other than Fine, thank you. hello is the com
7、monest form of greeting between good friends.2) When to Shake Hands It is customary to shake hands when you first meet someone. And usually friends shake hands when they meet after not having seen each other for some time. However it is not necessary to shake hands.3) How to Introduce People In intr
8、oducing two people, the general rule is: Introduce other people to the person you wish to honor. The old are honored in the West as in China. Women have been honoured in the West since the days of knighthood(骑士时代）.4) Introducing Yourself If you want to meet someone, it is better to ask a friend who
9、know him to introduce you. But sometimes at a meeting or gathering it is all right to introduce yourself to a fellow-student, or to one of the same sex and position.5) What to Say on Leaving When leaving any kind of a party, a guest always expresses his appreciation to the hostess. Some such words a
10、s these are appropriate. Thank you so much. Ive had a delight evening.Table Manners1) As soon as the hostess picks up her napkin(餐巾）, pick yours up and lay it on your lap. Sometimes a roll of bread is wrapped in it; if so, toke it our and put it on your side plate. 2) The Soup Course Dinner usually
11、begins with soup. The largest spoon at your place is the soup spoon. It will be beside your plate at the right-hand side. 3) The Fish Course If there is a fish course, it will probably follow the soup. There may be a special fork for the fish, or it may be similar to the meat fork. Often it is small
12、er. 4) The Meat Course The main Course is usually served by the host himself, especially if it is a fowl(鸡禽） or a roast which need to be carved. He will often ask each guest what piece he prefers, and it is quite proper to state your preference as to lean or fat, dark（红肉） or light（白肉）. 5) Using Knif
13、e and Fork If you have English and American friends you will notice a few differences in their customs of eating. For the main or meat curse, the English keep the fork in the left hand, point curved downward, and bring the food to the mouth either by sticking the points onto it or in the case of sof
14、t vegetables, by placing it firmly on the fork in this position with the knife. Americans carve the meat in the same position, then lay down the knife and taking the fork in the right hand with the point turned up, push it under a small piece of food without the help of the knife and bring it to the
15、 moth right-side-up. 6) Helping Yourself and Refusing If a servant passes food around, he will pass the dish in at your left hand so that you can conveniently serve yourself with your right hand. Never serve yourself while the dish is on your right; it is then the turn of your neighbor on the right. It is polite to take some of everything that is passed to you. But if there is something you may not like, you may quietly say: No thank you.
